Privacy Policy
Last updated: July 2026
Columbus Custom Saunas ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through columbuscustomsaunas.com, how we use it, and the choices you have. By using this Website, you agree to the practices described below.
Information We Collect
We collect information you voluntarily provide when you submit a contact or quote request form, including your name, phone number, email address, project details such as sauna type and timeline, and any notes you include. We also collect limited technical information automatically, such as browser type, device information, pages visited, and general location, through standard analytics tools.
How We Use Your Information
We use the information you provide to respond to your inquiry, schedule consultations, prepare quotes, communicate about your project, and improve our services and Website. Technical data helps us understand how visitors use the Website so we can make it more useful.
Information Sharing
We do not sell your personal information. Information you submit may be shared with the local installation professionals who fulfill sauna projects in your area, solely for the purpose of responding to your inquiry and providing the requested services. We may also share information with service providers who support our operations, such as hosting and communication platforms, under obligations to protect it, or when required by law.
Cookies
This Website uses cookies and similar technologies to enable core functionality and gather anonymous usage statistics. You can control or disable cookies through your browser settings; some features of the Website may not function fully without them.
Data Security
We use commercially reasonable safeguards to protect the information you submit. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted through the internet.
Third-Party Links
This Website may link to third-party websites and services, including embedded maps. Those sites operate under their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policy of any third-party site you visit.
Children's Privacy
This Website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
SMS Communications
By submitting a form on this Website that includes your phone number, you consent to receive SMS text messages from Columbus Custom Saunas regarding your inquiry and our services.
- Consent to receive text messages is provided by submitting the form with your phone number.
- Message frequency may vary based on your inquiry and project status.
- Message and data rates may apply.
- You may opt out at any time by replying STOP to any message.
- Reply HELP for help or call us at (380) 226-8898.
- Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates take effect when posted on this page with a revised date. Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.
Contact Us
Questions about this Privacy Policy can be directed to Columbus Custom Saunas at (380) 226-8898. Our service area base is located at 1170 Corrugated Way, Columbus, OH 43201. We are a service-area business serving clients at their locations across Central Ohio.